Whiskerly — Happy Pets, Healthier Lives

Frequently asked questions

Do you offer free shipping?+

Yes — free standard shipping on orders over $75 within the contiguous US. Otherwise a flat rate of $5.99 applies.

What payment methods do you accept?+

Available payment options are shown securely at checkout. Order confirmations and updates are sent by email.

How long does shipping take?+

Most orders ship within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

Can I return a product?+

Unused items in original packaging can be returned within 30 days. See our Returns Policy for details on food and perishables.

How do I track my order?+

Use the Track Order page with your order number. You'll also receive email updates as your order progresses.

Do you ship internationally?+

Currently we ship within the United States. International shipping is on our roadmap — join the newsletter for updates.